Frequently Asked VPS Questions
ZingaWEB
Windows
VPS Hosting
With plans as low as
$19.95/month (with NO setup fee), we make VPS hosting both easy and
affordable. More detailed information on our Windows and
UNIX VPS Hosting
Plans is found below:
Custom Configurations also
Available. Call for Details
1. Which Operating System is being used for for the VPS Host at
ZingaWEB
Ans: We use Microsoft Windows 2003 or Windows 2008 Edition OS. On our Unix Servers we use CentOS.
2. What virtualization technology does
ZingaWEB use?
Ans: VMware for Unix and XEN for Windows
3. During sign up it is asking for Host-name. What
is it?
Ans: A Host name is required to assign a unique name
to your VPS. Every computer has a name (called the host-name). Often
this will actually be a real DNS name, but technically it can be
anything. (Server1.yourdomain.com)
For example you own the ZingaWEB, so its always
common for you to pick a host-name using it, for example, you may
choose vps.ZingaWEB.com as your host-name.
If you don't own a domain name or just don't care,
you can technically just enter anything that's a valid host-name;
for example you could just enter "vps.yourname.com".
The host-name serves a few purposes, but none of them
are that important. It can be pretty easily changed after
installation if you ever desire so.
4. Can I sign up without Domain Name?
Ans: Yes, you can. In absence of a Domain Name, you
can access your VPS using the host-name OR IP Address
assigned to you.
5.Can I purchase additional RAM, Disk Space and
Bandwidth for my VPS?
Ans: Yes, you can purchase additional RAM, Disk Space
and Bandwidth during the sign up process Or later on when you need.
Please find below the prices for the same. The great thing is
you wont experience any downtime. We reconfigure your VPS on
the fly. Prices are :
Additional 1 GB RAM: $25 per month
Additional 10 GB disk space: $14.00 per month
Additional 200 GB Bandwidth: $25.00 per month
6. Can I purchase additional IP address for my
VPS?
Ans: Yes, you can. The cost for additional 1 IP
address is $2.00 per month. The IP addresses can be purchased during
sign up process or later on by raising a billing ticket using
Help-desk.
7. Do you provide fully managed VPS services?
Ans: By default all the VPS are provided with basic
support on 24 x 7 basis with no additional cost. However, if you
want to purchase full technical support for your VPS, you can do so
with an additional cost of $99.00/month. This can be done either at
the time of registration of your VPS or later on by raising a
support ticket at our Help-desk.
8. What is the MS SQL Database Version offered
with VPS ?
Ans: MS SQL 2008 Express and MS SQL 2005 Express are
offered free of cost with all VPS plans. If you're looking to
upgrade to MS SQL Database Web Edition, then it will
cost you additional $30/month.
9. What operating systems do you offer on Windows
VPS?
Ans: Windows 2008 R2 Standard Edition - 64 bit
Windows 2008
Standard Edition - 32 bit
Windows 2003 R2
Standard Edition - 64 bit
Windows 2003 R2
Standard Edition - 32 bit
10. How long does it take for a VPS account to be
set up?
Ans: Your VPS will be set up wihin 24 hours on completion
of payment verification process. However, if you require any special
configuration and/or installation apart from our standard pack, that
may consume extra time, depending on what you require.
11. How many VPS customers are on a single
physical server?
Ans: We assure consistent and stable performance to
each VPS, by allocating balanced resource to our System. And we get
optimal system performance. The number of customers per server
varies based on the plan types registered on a physical server. All
systems are monitored to ensure the number of VPS are not oversold.
12. Do you offer any discount with your VPS plans?
Ans: Yes, we often do ...for our current Promotional
Offer
Visit:
http://zingaweb.net/vps-windows.php
13. Which control panel is offered to manage my
domains on VPS?
Ans: We do provide WebsitePanel (control panel for
windows based hosting) installation & configuration for free of cost
with any of our VPS plans. We also can install cPanel if you choose
UNIX VPS. cPanel is AWESOME!
You just need to select the option to get Website Panel or cPanel
during sign up process.
cPanel license is $15 per month.
14. How do I access my Website Panel?
Ans: For Windows VPS you can access it using
http://your-IP-address:9001
For Unix VPS you access using
http://your-IP-address/whm
If using cPanel
For more info see our tutorials in the KnowledgeBase.
15. How do I manage my VPS?
Ans: You will be provided with the log in details of
your VPS management area once you sign up with us.
16. Can I reboot VPS from my VPS management area?
Ans: Yes, you can reboot, Pause. Resume your VPS from
your VPS management area.
17. What is the email address to contact support?
Ans: Our technical support email address is
support@zingaweb.net
. For sales inquiry please contact us
at sales@zingaweb.net . For
billing inquiry please forward your emails to
billing@zingaweb.net or
visit the billing section
http://zingaweb.net/billing
18. What about the backup of my VPS?
Ans: Customer is responsible for managing backup of
their VPS. If you want ZingaWEB to backup your vps, the will cost
you $10/month for 10 GB Daily Backups (CDP Backups). The cost for 40
GB backup is $40/month. This is backed up to Amazon S3
Offsite. This is the VERY best and safest backups you can
get.
19. How can I set up DNS records of my VPS? How
many IP Addresses do I require to set up DNS?
Ans: The Microsoft DNS services is default enabled on
your VPS. You can manage DNS records of your domains using the
following instructions:
There are two options:
1. You can use managed DNS services from any provider
and point A, MX records, CNAME etc records to your VPS IP address.
2. You can set up primary & secondary name server for
main domain (for example ns1.domain.com, ns2.domain.com) from
Microsoft DNS services in your VPS and then assign these nameservers
to your main domain from domain registrar control panel. Please
understand that you will require at least 2 dedicated IP addresses
in this case for your VPS.
21. What software can I install on a VPS? ?
Ans: Because a VPS operates like a real dedicated
server almost all applications can be installed on your VPS.
However, some applications which require kernel modules or
modifications will not function on VPS.
In addition, the following content is
prohibited
on a Zingaweb VPS:
* IRC software
* Pirated software
* Hacking sites, programs or archives
* Warez sites
* Distribution of music files or any other material
in which the user does not own the copyright.22. Can I use my VPS once I log in via remote access
right?
Ans: Yes, you can.
20.
If I sign up for your
Starter VPS Plan,
can I easily upgrade to a larger Plan at anytime later without
having to reinstall my applications etc?
Ans: Yes you can upgrade to any higher plan at any time without
having to reinstall your applications etc. This upgrade will require
only a reboot.
21. What all will get installed with my VPS?
Ans: By default you will get:
IIS 6.0 / 7.0, SQL Database and RDP access to your VPS. We will also
configure & install Website Panel or PLESK upon your request.
22. Do you support Tomcat on Windows VPS?
Ans: No, we do not support Tomcat on Windows VPS, we support IIS
server instead. We can load Tomcat on our UNIX VPS if you
wish. We offer CentOS, Ubunto, etc.
23. I am unable to do RDP.
Ans: Please check following:
Ensure that you are using correct IP to do RDP, or;
Ensure that your RDP port number 3389 is not being blocked by your
local system firewall Or your ISP.
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